Award Winning Internet

To be a top Internet provider, it starts with speed. But speed alone is not enough!

According to PC Magazine readers, ISPs also need to meet other critical elements such as satisfaction with reliability, fees, customer service, tech support and initial setup.

Customers rated RCN the best in PC Magazine’s Annual ISP Rankings for 2017 third year in a row.

Customer Satisfaction

Customer Satisfaction

RCN’s ratings for satisfaction and customer service were the highest among the ISPs, leading to RCN's top rating for likelihood to recommend of 8.2, ahead of Verizon FiOS's 8.0, AT&T’s Fiber 6.8 and Comcast and Spectrum’s 6.4 each.

RCN voted #1 Customer Service nationwide

Ultra Reliable

Easy Setup & Superior Customer Service

RCN received its highest satisfaction rating in the Initial Setup measure (8.5), far ahead of Comcast (7.4) & Spectrum (7.2).

RCN bested Verizon and the rest of the competition in Likelihood to Recommend.

Mega fast Speeds

Mega Fast and Reliable

No provider paints a more complete picture of what makes a well-rounded ISP. "RCN delivers reliable and incredibly fast Internet speeds up to 1000 Mbps over our fiber-rich network."

Voted highest in customer satisfaction for the third time!

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* RCN received the highest overall satisfaction rating 8.5 (ahead of Verizon FiOS's 8.2, Comcast's 6.1, and Time Warner's 6.2) among cable-based ISPs in 2016. Reprinted from with permission. © 2015 Ziff Davis, Inc. All Rights Reserved. Readers' Choice logo is a trademark of Ziff Davis, Inc. used under license.

High-speed modem required for RCN High-Speed Internet service. If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. The actual range and reliability of a wireless network is affected by a number of factors. Downstream data speed may be affected by whether the data accessed is cached or non-cached; Internet-related factors, such as the location and configuration of each accessed server; internal network factors, including customer compliance with RCN usage policies set forth in the acceptable usage policy; the level of overall traffic; and the customer’s computer configuration. RCN's FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC).

The availability of services, pricing and offerings displayed on this site are for residential new RCN customers only. Commercial and business pricing and service offerings differ.

Superior customer service all around; very very pleased with RCN!
Award Winning


2016 Overall Satisfaction


2015 Top Consumer Recommended

Top Consumer

Readers Choice 3 Years in a Row

Readers Choice
3 Years
in a Row

Reprinted from with permission. © 2017 Ziff Davis, LLC. All Rights Reserved.

Our Plege to You

Switching Is Easy

With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier.

Read Our Pledge